Terms & Conditions

These Terms & Conditions (together with the documents referred to in it) set out the terms of use on which you may make use of our website, allthingsartisan.org (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing or registering to use our site and its services including information on West Country artisan food & drink, the producer listings and events listings. Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site.

We recommend that you print out a copy of this for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.

These terms of use refer to our Privacy Policy, which also applies to your use of our site: Our Privacy Policy sets out the terms on which we process any personal data we collect from you, or that you provide to us.

By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Information about us

Allthingsartisan.org is a site operated by The Public Relations Shop Limited (“We”). We are registered in England and Wales under company number 9572309.

We have our registered office at 9 Millar Court, 43 Station Road, Kenilworth CV8 1JD. Our VAT number is 213 5478 20.

We are a website for people interested in artisan food and food producers in the West Country. Visitors to the site can browse articles, take part in competitions, watch videos, and share content from contributors.

Changes to these terms

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we make.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if, for any reason, our site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Your account and password

If you decide to sign up to the All Things Artisan’s producer listings, you agree to provide only accurate and current information. You are responsible for maintaining the confidentiality of your username and password. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at hello@allthingsartisan.org.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. Where we write an article or provide a point of view on a subject including a health or fitness regime, a treatment or any form of investment that could affect your health, wellbeing or financial status you must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Content on All Things Artisan refers to the producer listings, events listings, written word, videos, podcasts, playlists and interactive services. As a visitor of this site, you must not copy, distribute or resell any content from the site. You may share the content on social media, print, screengrab or email for non-commercial purposes only.

Content standards and reliance

All Things Artisan will not use offensive and defamatory language or images. We will not knowingly violate legal rights, or promote pornographic or potentially discriminatory content. We won’t deceive users and will only ever provide information or comment that is to the best of our knowledge appropriate, honest and correct.

Profile information

At the point a user signs up to receive promotional material from All Things Artisan, we collect the following personal information: first name, last name and email address. We will collect additional personal and non-personal data that you supply when you add your details to the producer listings. For more information, please check the Privacy Policy.

Communication between All Things Artisan and our visitors

All Things Artisan reserves the right to send electronic mail to those who have expressed an interest in receiving promotional material from us.  You have the right to opt out at any time by emailing hello@allthingsartisan.org.

Our promotional material sent via electronic mail will keep you in the loop with events, news and information about offers and partnerships with selected brands. If you do not want to receive these emails, you can opt out at any time by emailing hello@allthingsartisan.org.

Advertising

You will see carefully curated advertising from third parties on All Things Artisan in the form of images and text. Advertising brand partners have been carefully selected with the intention of being relevant and appropriate to All Things Artisan content and audience. Although we will never set out to shock or offend our audience, we do not accept responsibility for the imagery or copy created by the brand and used within these ads.

If you wish to advertise with All Things Artisan, please email hello@allthingsartisan.org.

If you wish to make a complaint about advertising you have seen on All Things Artisan, please email hello@allthingsartisan.org.

Sponsored content

We accept payment for entries in the producer listings and to review and write about some brands, events, services and products that appear elsewhere on the website. Content brand partnerships have been carefully selected with the intention of being relevant and appropriate to All Things Artisan’s content and audience. We won’t deceive users and will only ever provide information or comment that is, to the best of our knowledge, honest and correct. Everything we write about and recommend for our audience on our website and social channels has been done with the intention to benefit our audience and provide them with the quality and type of experience that we believe they will value and enjoy.

Linking to our site

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site. We reserve the right to withdraw linking permission without notice. If you wish to make any use of content on our site other than that set out above, please email hello@allthingsartisan.org.

Third-party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and we do not suggest any form of association, approval or endorsement by including the links.

Video and audio on demand

Video will be available on demand on All Things Artisan, hosted by YouTube. Content is posted in accordance with YouTube’s Terms and Conditions. To the best of our knowledge, we will not infringe copyright or any other intellectual property rights. If you have any concerns regarding copyright, please email hello@allthingsartisan.org.

Sharing policy

You are authorised to share content you discover on All Things Artisan via third-party social media sites including, but not limited to, Facebook, Twitter, Tumblr, Pinterest, Instagram, Google plus, LinkedIn.

Limitation of our liability

Nothing in these terms of use excludes any liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: the use of, or inability to use, our site; or the use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programmes, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Copyright infringement

Content on All Things Artisan will never knowingly infringe any copyright or licensing agreements with third parties. Any content commissioned for All Things Artisan has been done so in good faith, with explicit usage rights agreed upfront.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights on our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Complaints

Any complaints will be treated with the utmost care and attention, please email any complaints to hello@allthingsartisan.org and use the subject line: Complaint.

Contact information

For any other queries, please email hello@allthingsartisan.org with as much detail as possible.